FourShot Support

Which iPhones work?

FourShot needs an iPhone that can record the front and back cameras at the same time: iPhone XS, XR or newer, on iOS 17 or later. iPad is not supported.

Why did my recording stop at one minute?

Free takes stop after one minute and your videos are saved. FourShot Pro removes the limit. Open Settings in the app and tap Get FourShot Pro.

I bought Pro but the app says free

Open Settings in the app and tap Restore Purchases. Pro belongs to your Apple ID, so make sure the iPhone is signed in with the Apple ID that bought it.

How do I cancel a subscription?

On your iPhone: Settings > your name > Subscriptions > FourShot Pro > Cancel. You keep Pro until the end of the period you paid for. Refunds are handled by Apple at reportaproblem.apple.com.

Where are my videos?

In the Photos app, in your library. With Album per take on (app Settings), each take also gets its own album inside a FourShot folder.

The phone gets warm

Recording with several cameras at once is hard work, and a warm phone is normal on long takes. If iOS reports the phone is hot, FourShot slows to 24 fps and keeps recording. Recording stops only if the phone gets too hot, and your take is saved. For the coolest long recordings keep Video HDR off and the format on Most compatible.

Beauty looks shaky or disappears

Face tracking needs your face well lit and mostly facing the camera. Beauty pauses when you turn to a full profile and returns when you turn back.